TERMS OF SERVICE AGREEMENT
Effective Date: Date affiliate sins up to the program
These Terms of Service (โTermsโ) govern your access to and use of the Emperor Racing Inc. website, online store, products, services, and related platforms.
By accessing or using the Emperor Racing Inc. website or purchasing products from us, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not access the website or purchase products from Emperor Racing Inc.
1. COMPANY INFORMATION
These Terms of Service are provided by:
Emperor Racing Inc.
4420 Poplar Rd
Chilliwack, BC V2R 5C8
Canada
(โCompanyโ, โEmperor Racingโ, โweโ, โusโ, or โourโ)
These Terms apply to all customers, website visitors, purchasers, and users of our products and services (โCustomerโ, โyouโ, or โyourโ).
2. ACCEPTANCE OF TERMS
By visiting our website, creating an account, placing an order, purchasing products, or otherwise interacting with Emperor Racing Inc., you acknowledge that you have read, understood, and agree to these Terms.
These Terms create a legally binding agreement between you and Emperor Racing Inc.
The Company reserves the right to update, modify, or replace these Terms at any time.
Any changes will become effective when posted on the Company website. Your continued use of the website or purchase of products after changes are posted constitutes acceptance of the updated Terms.
3. WEBSITE USE
3.1 Permitted Use
You may use the Emperor Racing website for lawful purposes including:
- viewing product information;
- researching products;
- purchasing products;
- contacting customer support;
- accessing available resources.
You agree not to use the website for any unlawful, fraudulent, or unauthorized purpose.
3.2 Prohibited Website Activities
You agree not to:
(a) attempt to gain unauthorized access to the website, servers, or systems;
(b) interfere with website operation or security;
(c) copy, reproduce, or distribute website content without permission;
(d) use automated systems to scrape, collect, or extract website information;
(e) upload malicious software, viruses, or harmful code;
(f) engage in activities that may damage the Companyโs reputation or operations.
4. PRODUCTS AND PRODUCT INFORMATION
4.1 Product Descriptions
Emperor Racing Inc. makes reasonable efforts to ensure product descriptions, images, specifications, compatibility information, and pricing information are accurate.
However, we do not guarantee that:
- product descriptions are error-free;
- images perfectly represent actual product appearance;
- measurements or specifications will be identical in every application;
- website information is always current.
4.2 Product Compatibility
Customers are responsible for confirming product compatibility before purchase.
Motorcycle models, years, aftermarket modifications, regional specifications, and manufacturer changes may affect fitment.
The Customer agrees to verify:
- motorcycle year and model;
- installation requirements;
- intended application;
- compatibility with existing modifications.
Emperor Racing Inc. may provide assistance with product fitment questions but cannot guarantee compatibility where the Customer has provided incomplete or inaccurate information.
5. ORDERS AND PURCHASES
5.1 Order Acceptance
Submitting an order through the Emperor Racing website does not automatically guarantee acceptance.
The Company reserves the right to accept or decline any order for reasons including:
- product availability;
- pricing errors;
- suspected fraud;
- incomplete customer information;
- shipping restrictions;
- payment issues.
If an order is declined after payment has been processed, the Company will issue an appropriate refund.
5.2 Customer Information
Customers agree to provide accurate and complete information when placing orders, including:
- name;
- billing information;
- shipping address;
- email address;
- phone number;
- payment information.
Customers are responsible for ensuring order information is correct before submission.
5.3 Pricing Errors
While Emperor Racing Inc. makes reasonable efforts to maintain accurate pricing, errors may occasionally occur.
If a product is listed at an incorrect price due to an error, the Company reserves the right to:
- correct the price;
- cancel the order;
- notify the customer;
- issue a refund.
The Company is not obligated to provide products at incorrectly displayed prices caused by technical or administrative errors.
6. PAYMENT TERMS
6.1 Payment Authorization
By submitting an order, you authorize Emperor Racing Inc. and its payment processors to charge the payment method provided for the full purchase amount, including applicable:
- product charges;
- shipping fees;
- taxes;
- duties;
- other approved charges.
6.2 Payment Security
Payment information is processed through secure third-party payment providers.
Emperor Racing Inc. does not store complete payment card information on its own systems.
Customers are responsible for ensuring payment information provided is accurate and authorized.
7. SHIPPING AND DELIVERY
7.1 Shipping Estimates
Shipping times provided by Emperor Racing Inc. or third-party carriers are estimates only.
The Company is not responsible for delays caused by:
- shipping carriers;
- customs processing;
- weather events;
- labor disruptions;
- incorrect customer information;
- circumstances outside the Companyโs control.
7.2 International Orders
International customers are responsible for any applicable:
- customs fees;
- duties;
- brokerage charges;
- import taxes;
- government fees.
These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.
PAGE 3
8. RETURNS AND EXCHANGES
8.1 Return Eligibility
Products may be eligible for return according to the Companyโs current return policy.
To qualify for a return:
- the customer must contact Emperor Racing Inc. within the required return period;
- the product must be unused unless otherwise approved;
- the product must be returned in original condition;
- proof of purchase must be provided.
8.2 Non-Returnable Items
Certain products may not qualify for return, including:
- installed or modified products;
- damaged products caused by improper installation;
- custom or special-order products;
- products returned without authorization.
The Company reserves the right to determine return eligibility.
9. INSTALLATION AND PRODUCT USE
9.1 Installation Responsibility
Customers are responsible for proper installation of all Emperor Racing products.
Installation should be completed by individuals with appropriate mechanical knowledge, tools, and experience.
Where applicable, customers should follow:
- included installation instructions;
- manufacturer recommendations;
- proper safety procedures.
9.2 Improper Installation
Emperor Racing Inc. is not responsible for damage, injury, or product failure resulting from:
- improper installation;
- incorrect tools;
- misuse;
- modifications;
- installation contrary to instructions;
- use outside intended application.
10. MOTORSPORT AND OFF-ROAD USE
Many Emperor Racing products are designed for off-road, racing, adventure, and recreational motorcycle applications.
Customers acknowledge that:
- off-road riding involves inherent risks;
- motorcycle use may result in injury, property damage, or death;
- aftermarket products do not eliminate all risks;
- riders are responsible for safe operation.
The Customer assumes all risks associated with motorcycle use and agrees to follow applicable laws, safety practices, and manufacturer recommendations.
11. ACCOUNTS AND CUSTOMER RESPONSIBILITIES
If you create an account with Emperor Racing Inc., you are responsible for:
- maintaining account security;
- keeping login information confidential;
- ensuring account information is accurate;
- all activity conducted through your account.
The Company may suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity.
12. WARRANTY TERMS
12.1 Limited Product Warranty
Emperor Racing Inc. warrants that its products will be free from defects in material and workmanship under normal intended use for the applicable warranty period established by the Company.
This warranty applies only to the original purchaser and is subject to the terms, conditions, and limitations contained in this Agreement.
12.2 Warranty Coverage
Where applicable, the Company may repair, replace, or provide a suitable remedy for products determined to contain manufacturing defects.
Warranty coverage does not automatically include replacement due to:
- normal wear and tear;
- cosmetic damage;
- misuse;
- accidents;
- improper installation;
- modifications;
- abuse;
- racing damage;
- improper maintenance;
- installation on incompatible vehicles.
12.3 Warranty Claims
To request warranty consideration, customers must:
(a) contact Emperor Racing Inc. within the applicable warranty period;
(b) provide proof of purchase;
(c) provide photographs, descriptions, and supporting information requested by the Company;
(d) allow the Company reasonable opportunity to inspect or evaluate the product.
The Company reserves the right to determine whether a product qualifies for warranty coverage.
12.4 Warranty Exclusions
This warranty does not cover damage resulting from:
- impacts beyond normal intended use;
- collisions;
- improper riding conditions;
- unauthorized modifications;
- incorrect installation;
- use of incorrect hardware;
- failure to follow installation instructions;
- commercial rental or abuse applications unless approved.
13. DISCLAIMER OF WARRANTIES
13.1 General Disclaimer
Except as expressly stated in these Terms, products and services provided by Emperor Racing Inc. are provided on an โas availableโ and โas isโ basis to the maximum extent permitted by law.
The Company makes no warranties, representations, or guarantees regarding:
- uninterrupted website operation;
- error-free website content;
- specific product results;
- suitability for every application;
- compatibility with modified vehicles.
13.2 Customer Responsibility
Customers acknowledge that motorcycle riding, racing, and off-road activities involve inherent risks.
The Customer is responsible for:
- proper product selection;
- safe installation;
- safe vehicle operation;
- compliance with applicable laws;
- proper maintenance.
14. LIMITATION OF LIABILITY
14.1 General Limitation
To the maximum extent permitted by applicable law, Emperor Racing Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- use of Company products;
- inability to use Company products;
- website use;
- delays;
- installation issues;
- product misuse;
- third-party actions.
14.2 Maximum Liability
Where liability cannot legally be excluded, the maximum liability of Emperor Racing Inc. shall be limited to the amount paid by the customer for the specific product giving rise to the claim.
15. INDEMNIFICATION
15.1 Customer Responsibility
The Customer agrees to defend, indemnify, and hold harmless Emperor Racing Inc., its owners, employees, representatives, suppliers, and affiliates from claims, damages, losses, liabilities, and expenses arising from:
- misuse of products;
- improper installation;
- violation of these Terms;
- violation of applicable laws;
- unauthorized modifications;
- negligent operation of motorcycles or vehicles.
16. INTELLECTUAL PROPERTY RIGHTS
16.1 Company Ownership
All content appearing on the Emperor Racing Inc. website, including:
- trademarks;
- logos;
- product names;
- photographs;
- videos;
- graphics;
- designs;
- written content;
- technical information;
- marketing materials;
is owned by or licensed to Emperor Racing Inc. and protected by applicable intellectual property laws.
16.2 Limited Website Use
Customers may access and use website content solely for personal, non-commercial purposes related to researching or purchasing Company products.
Customers may not:
(a) reproduce Company content without permission;
(b) use Company trademarks without authorization;
(c) create misleading associations with Emperor Racing Inc.;
(d) copy product designs, photographs, or technical materials for commercial purposes.
17. USER CONTENT AND REVIEWS
17.1 Customer Submissions
Customers may submit reviews, comments, photographs, videos, or other content (โUser Contentโ).
By submitting User Content, the Customer grants Emperor Racing Inc. permission to use, reproduce, publish, display, and share that content for marketing, promotional, and business purposes.
17.2 User Content Requirements
Customers agree that submitted content must not:
- contain false or misleading statements;
- violate another personโs rights;
- contain unlawful material;
- include harmful software;
- damage the Companyโs reputation through knowingly false claims.
18. THIRD-PARTY SERVICES
18.1 External Providers
The Company may use third-party services including:
- payment processors;
- shipping providers;
- website platforms;
- analytics providers;
- marketing platforms.
Customers acknowledge that third-party services may have separate terms and privacy policies.
18.2 Third-Party Links
The Emperor Racing website may contain links to third-party websites.
The Company does not control and is not responsible for:
- third-party content;
- availability;
- products;
- services;
- privacy practices.
19. PRIVACY AND DATA PROTECTION
19.1 Collection of Information
Emperor Racing Inc. may collect customer information necessary to:
- process orders;
- provide customer service;
- communicate regarding purchases;
- improve products and services;
- operate the website.
19.2 Protection of Information
The Company takes reasonable measures to protect customer information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Customers acknowledge that information transmission is performed at their own risk.
20. MARKETING COMMUNICATIONS
20.1 Email Communications
Customers may receive communications relating to:
- orders;
- account activity;
- customer service;
- promotions;
- product updates.
Customers may unsubscribe from promotional communications at any time.
20.2 Promotional Offers
Promotional offers may include:
- discount codes;
- limited-time offers;
- product promotions;
- affiliate promotions.
The Company reserves the right to modify or cancel promotions at any time unless prohibited by law.
21. FORCE MAJEURE
Emperor Racing Inc. shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:
- natural disasters;
- transportation failures;
- supplier delays;
- manufacturing interruptions;
- government actions;
- labor disputes;
- internet or technology failures.
22. GOVERNING LAW
These Terms shall be governed by and interpreted according to the laws of the Province of British Columbia and applicable federal laws of Canada.
Any disputes arising from these Terms shall be addressed through the appropriate courts located in British Columbia, unless otherwise required by applicable law.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully effective.
24. DISPUTE RESOLUTION
24.1 Good Faith Resolution
Emperor Racing Inc. values customer relationships and will make reasonable efforts to resolve disputes, concerns, or complaints through good-faith communication.
Before initiating formal legal proceedings, customers are encouraged to contact Emperor Racing Inc. and provide:
- order information;
- a description of the issue;
- supporting documentation;
- the requested resolution.
The Company will make reasonable efforts to review and respond to legitimate concerns.
24.2 Legal Proceedings
If a dispute cannot be resolved through reasonable communication, any legal action relating to these Terms or the purchase or use of Company products shall be subject to the applicable laws and courts of British Columbia, Canada.
Nothing in these Terms limits any rights that cannot legally be restricted under applicable consumer protection laws.
25. ACCOUNT TERMINATION AND RESTRICTIONS
25.1 Customer Account Suspension
Emperor Racing Inc. reserves the right to suspend, restrict, or terminate customer accounts where the Company reasonably believes that the customer has:
- provided false information;
- engaged in fraudulent activity;
- abused promotions or discounts;
- violated these Terms;
- attempted unauthorized access;
- engaged in conduct harmful to the Company or other customers.
25.2 Effect of Account Termination
Upon termination or suspension:
- access to account features may be restricted;
- outstanding orders may be reviewed;
- promotional benefits may be cancelled;
- future purchases may be limited.
Termination does not remove obligations relating to previous purchases, payments, warranties, or liabilities.
26. PURCHASE RESTRICTIONS
26.1 Quantity Limits
Emperor Racing Inc. reserves the right to limit quantities purchased by any customer or household.
The Company may restrict or cancel orders that appear to involve:
- unauthorized resale;
- bulk purchasing;
- inventory manipulation;
- fraudulent activity.
26.2 Commercial Resale
Customers may not purchase Company products for commercial resale without prior approval from Emperor Racing Inc.
Authorized dealers, distributors, and partners must operate under separate written agreements.
26.3 Dealer and Distributor Relationships
Dealer, distributor, and wholesale relationships are governed by separate agreements.
Nothing in these Terms creates a dealer, distributor, partnership, agency, or franchise relationship.
27. EXPORT, IMPORT AND INTERNATIONAL ORDERS
27.1 International Compliance
Customers purchasing products outside Canada are responsible for ensuring that products may legally be imported into their destination country.
27.2 Duties and Taxes
International customers are responsible for:
- customs duties;
- brokerage fees;
- import taxes;
- government charges;
- compliance with local regulations.
Emperor Racing Inc. is not responsible for delays, fees, or restrictions imposed by foreign governments or customs authorities.
28. MOTORCYCLE SAFETY ACKNOWLEDGEMENT
28.1 Assumption of Risk
Customers acknowledge that motorcycles, racing, adventure riding, and off-road activities involve significant risks.
These risks may include:
- falls;
- collisions;
- mechanical failures;
- injury;
- property damage;
- serious injury or death.
28.2 Safe Use Responsibility
Customers are responsible for:
- understanding their motorcycle capabilities;
- inspecting installed products;
- using appropriate protective equipment;
- following manufacturer recommendations;
- riding within their skill level;
- complying with applicable laws.
28.3 Product Limitations
Emperor Racing products are designed to improve protection, durability, or functionality but cannot eliminate all risks associated with motorcycle use.
No aftermarket product can guarantee prevention of damage, injury, or failure in all circumstances.
29. INSTALLATION DISCLAIMERS
29.1 Proper Installation Required
Customers are responsible for ensuring products are properly installed.
Where appropriate, installation should be performed by a qualified mechanic or experienced individual.
29.2 Installation Damage
The Company is not responsible for damage caused by:
- incorrect installation;
- improper tools;
- missing hardware;
- over-tightening fasteners;
- modification of products;
- installation contrary to instructions.
29.3 Product Modification
Modifying Emperor Racing products without written approval may void applicable warranties and may create safety risks.
Examples include:
- drilling;
- cutting;
- welding;
- altering mounting points;
- replacing hardware with unsuitable alternatives.
30. PRODUCT DEVELOPMENT AND CHANGES
30.1 Continuous Improvement
Emperor Racing Inc. continually improves its products and may update:
- designs;
- materials;
- finishes;
- packaging;
- installation methods;
- specifications.
30.2 Product Availability
The Company reserves the right to:
- discontinue products;
- modify product features;
- change pricing;
- limit availability.
Product availability is not guaranteed indefinitely.
31. CUSTOMER FEEDBACK
31.1 Suggestions and Ideas
Customers may provide feedback, suggestions, comments, or ideas regarding Company products.
By submitting feedback, customers acknowledge that Emperor Racing Inc. may use such information without obligation to compensate the customer unless otherwise agreed in writing.
32. AFFILIATE, REFERRAL AND PROMOTIONAL DISCLOSURES
32.1 Affiliate Relationships
Some links, discount codes, promotions, or recommendations may involve authorized affiliates or partners who may receive compensation from qualifying purchases.
Where required by law, promotional relationships will be disclosed.
32.2 Discount Codes
Discount codes may be subject to:
- expiration dates;
- product exclusions;
- minimum purchase requirements;
- promotional limitations.
The Company reserves the right to refuse unauthorized or improperly obtained discount codes.
32.3 Promotional Programs
Emperor Racing Inc. may operate promotional programs including:
- ambassador programs;
- affiliate programs;
- giveaways;
- referral programs;
- customer rewards.
Each program may have additional terms and conditions.
33. COMMUNICATIONS
33.1 Electronic Communications
By using the Company website or purchasing products, customers consent to receive electronic communications regarding:
- orders;
- account activity;
- customer support;
- important service announcements.
33.2 Contact Information
Customers are responsible for ensuring their contact information remains accurate.
The Company is not responsible for missed communications caused by incorrect customer information.
34. ENTIRE AGREEMENT
These Terms of Service, together with applicable Company policies referenced herein, constitute the entire agreement between the customer and Emperor Racing Inc. regarding website use and product purchases.
These Terms replace all prior discussions, communications, or understandings relating to the subject matter.
35. AMENDMENTS
Emperor Racing Inc. reserves the right to update or modify these Terms at any time.
The most current version will be posted on the Company website.
Customers are responsible for reviewing updated Terms before future purchases.
36. WAIVER
Failure by Emperor Racing Inc. to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it in the future.
32. AFFILIATE, REFERRAL AND PROMOTIONAL DISCLOSURES
32.1 Affiliate Relationships
Emperor Racing Inc. may operate affiliate, ambassador, referral, sponsorship, or promotional programs.
Certain links, discount codes, or recommendations may be associated with authorized partners who receive compensation from qualifying purchases.
Where required by applicable law, affiliate relationships and compensated promotions will be appropriately disclosed.
32.2 Discount Codes and Promotions
Discount codes, promotional offers, and referral benefits may be subject to:
- expiration dates;
- product exclusions;
- minimum purchase requirements;
- geographic restrictions;
- quantity limitations;
- promotional conditions.
The Company reserves the right to refuse, modify, suspend, or cancel promotions where misuse, fraud, or technical errors are suspected.
32.3 Promotional Programs
Emperor Racing Inc. may create promotional programs including:
- affiliate programs;
- ambassador programs;
- customer referral programs;
- giveaways;
- product testing programs;
- promotional campaigns.
Each program may have separate rules, requirements, and eligibility criteria.
Participation in any promotional program does not create an employment, partnership, or agency relationship.
33. COMMUNICATIONS
33.1 Electronic Communications
By using the Emperor Racing website or purchasing products, customers consent to receive electronic communications relating to:
- order confirmations;
- shipping updates;
- account activity;
- customer service;
- warranty matters;
- important Company notices.
33.2 Marketing Communications
Customers may receive promotional communications regarding:
- new products;
- product updates;
- sales;
- special offers;
- Company announcements.
Customers may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided.
34. ENTIRE AGREEMENT
These Terms of Service, together with referenced Company policies, constitute the complete agreement between the customer and Emperor Racing Inc. regarding:
- website access;
- product purchases;
- customer responsibilities;
- use of Company services.
These Terms replace all prior agreements, discussions, representations, or understandings relating to the same subject matter.
35. AMENDMENTS TO TERMS
35.1 Right to Modify
Emperor Racing Inc. reserves the right to update, modify, or replace these Terms at any time.
Changes may be made due to:
- business requirements;
- legal requirements;
- changes to products or services;
- improvements to customer experience.
35.2 Effective Date of Changes
Updated Terms become effective when published on the Company website unless otherwise stated.
Customers are responsible for reviewing the current Terms before making purchases.
Continued website use or purchase of products following changes constitutes acceptance of the updated Terms.
36. WAIVER
Failure by Emperor Racing Inc. to enforce any provision of these Terms does not constitute a waiver of:
- that provision;
- future enforcement rights;
- any other provision contained within these Terms.
A waiver must be provided in writing by an authorized representative of the Company to be effective.
37. SEVERABILITY
If any provision of these Terms is found to be:
- invalid;
- unlawful;
- unenforceable;
- contrary to applicable law;
that provision shall be modified or removed only to the minimum extent necessary.
All remaining provisions shall continue in full force and effect.
38. ASSIGNMENT
Customers may not assign or transfer their rights or obligations under these Terms without written approval from Emperor Racing Inc.
The Company may assign these Terms to:
- an affiliated company;
- successor entity;
- purchaser of Company assets;
- acquiring organization.
39. THIRD-PARTY BENEFICIARIES
Unless expressly stated, these Terms do not create rights or benefits for any third party.
Only the customer and Emperor Racing Inc. may enforce obligations under these Terms.
40. ELECTRONIC ACCEPTANCE
By:
- accessing the website;
- creating an account;
- placing an order;
- purchasing products;
- using Company services;
the customer acknowledges acceptance of these Terms.
Electronic acceptance shall have the same legal effect as a handwritten signature where permitted by law.
41. CUSTOMER ACKNOWLEDGEMENT
By purchasing products from Emperor Racing Inc., the customer acknowledges:
โ They have reviewed product descriptions and specifications.
โ They have confirmed product compatibility with their motorcycle or intended application.
โ They understand motorcycle use involves inherent risks.
โ They understand proper installation is required.
โ They accept responsibility for safe operation and maintenance.
โ They agree to comply with these Terms of Service.
42. CUSTOMER SUPPORT
Emperor Racing Inc. is committed to providing quality products and customer service.
Customers requiring assistance may contact the Company regarding:
- order questions;
- installation concerns;
- product information;
- warranty requests;
- returns;
- general support.
Customers should provide:
- order number;
- product information;
- purchase date;
- description of the issue;
- supporting photographs where applicable.
43. COMPANY CONTACT INFORMATION
Emperor Racing Inc.
4420 Poplar Rd
Chilliwack, BC V2R 5C8
Canada
Website: https://www.emperorracing.com/
Email: [email protected]
Phone: (+1) 604-490-2128
44. LEGAL NOTICE
These Terms are intended to establish reasonable rules governing the relationship between Emperor Racing Inc. and its customers.
These Terms are designed to:
- protect customers;
- protect Company intellectual property;
- establish product expectations;
- define responsibilities;
- promote safe product use.
Nothing in these Terms removes any consumer rights that cannot legally be excluded under applicable law.
45. FINAL TERMS AND ACCEPTANCE
These Terms of Service become effective as of the Effective Date shown below.
By using the Emperor Racing Inc. website, purchasing products, or otherwise engaging with Company services, the customer agrees that:
- They have read and understood these Terms.
- They agree to follow all requirements and restrictions contained within these Terms.
- They understand the limitations and responsibilities associated with motorcycle products and off-road use.
- They acknowledge that Emperor Racing Inc. products must be installed and used properly.
- They accept responsibility for ensuring products are suitable for their intended application.
END OF TERMS OF SERVICE AGREEMENT
Emperor Racing Inc.
4420 Poplar Rd
Chilliwack, BC V2R 5C8
Canada